Privacy Policy

Updated: Feb 2024

At FreightWatch360, we are dedicated to safeguarding your personal information and respecting your privacy rights. If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please reach out to us. This Privacy Policy is applicable to all information collected through our website ("Site") www.freightwatch360.com and related services, including mobile applications associated with the Site, interactive features, sales, or marketing, collectively referred to as the "Services."

For the purposes of this Privacy Policy, "FreightWatch360" includes FreightWatch360 Inc. and all its affiliates, subsidiaries, shareholders, members, directors, officers, agents, and employees.

1. Information we may collect:

We collect personal information that you willingly provide when applying for an account, sending a message, expressing interest in our Services, participating in activities on the Site, or contacting us. The types of personal information we collect include, but are not limited to:

- Names- Addresses
- Phone Numbers
- Email Addresses
- Payment Information
- Your Organization
- Name and version of your browser
- IP Address
- Path through our site
- Information entered into request forms, live customer service chats, reviews, feedback, or inquiries
- FMCSA Operating Authority Number (MC Number)
- USDOT number

All information provided must be accurate, and we encourage you to keep it up-to-date through the Site.

2. How We May Use Your Information:

We may use the information obtained about you to:

- Record the pages on our Site you interact with to better understand your interests
- Enhance the effectiveness and troubleshoot our Site's and Mobile Applications' content, functionality, and usability
- Enforce our Site's and Mobile Applications' terms of use
- Provide information, products, and services you request
- Offer effective customer service and facilitate payments for services
- Contact you with relevant information, special offers, and updates
- Invite you to participate in surveys and provide feedback
- Improve our products, services, and business operations
- Optimize marketing and promotional efforts
- Comply with legal requirements and industry standards
- Ensure security, prevent fraud, and manage corporate risk

3. Cookies

We may use cookies and similar tracking technologies to access or store information. You can manage cookies through your browser settings, but note that it may impact the availability and functionality of our Site and Services.

4. Third Party Sites:

Links to external websites are provided for convenience, but we are not responsible for the safety of information shared on non-affiliated websites. Please familiarize yourself with the privacy policies and terms of use of external sites.

5. Security:

While we take commercially reasonable measures to secure information, no data transmission over the internet can be guaranteed 100% secure. Please notify us of any security breaches.

6. Children's Policy:

Our System is not targeted to children under 13, and we do not knowingly collect information from them. If aware of any such use, please inform us promptly.

7. Using the Site from Outside the United States:

If you are accessing our System from outside the United States, your information may be transferred to, stored, or processed in the United States. By using our System, you consent to such transfer.

8. How Long Do We Keep Your Information:

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise stated by law.

9. Do We Collect Information from Minors:

We do not knowingly collect data from or market to children under 18 years of age.

10. Your Privacy Rights:

You have the right to review and update your information at any time. If you believe we are unlawfully processing your information, you may complain to your local data protection supervisory authority.

11. Do-Not-Track Features:

We currently do not respond to Do-Not-Track (DNT) browser signals.

12. California Residents' Privacy Rights:

California residents have specific rights regarding access to their personal information under California Civil Code Section 1798.83.

13. Updates to This Policy:

This Privacy Policy may be updated to stay compliant with relevant laws. Check the "Last Updated" date for the latest version.

Feel free to reach out if you have any questions or concerns about our Privacy Policy.